Where to Learn More
This section covers the basics of ElectroBIM, but it does not cover all of the features and functionality you might use on a project. Here are a few ways you can learn more about the add-in.
Complete the Tutorial​
The ElectroBIM Tutorial teaches you how to use ElectroBIM through firsthand experience in a controlled setting.
Visit the Knowledge Base​
The Knowledge Base on our website features in-depth articles covering more features of ElectroBIM.
Attend Online Training​
We offer online training for ElectroBIM. Visit the Online Training page on our website for recordings of previous trainings and the current training schedule.
Send Us Your Project​
For specific questions, sending us a copy of the project is usually the fastest way to get help.
Use the Send Project command to send us a copy of your project.
Running the
Once we receive your project, we will take a look at it and get back to you with an answer.
Our official support hours are Monday through Friday, 9am to 5pm Eastern time.
Limited support is available evenings and weekends if you send a project or an email.
Contact Us​
For direct support, you can email us at support@designmaster.biz, call us at 866-516-9497 x2, or contact us via live chat.
Our official support hours are Monday through Friday, 9am to 5pm Eastern time.
Phone support is only available during our official support hours.
For evening and weekend support, send us a project or an email.