Troubleshooting

The articles in this section explain how to diagnose and fix various crashes, errors, and other issues that can occur while using ElectroBIM.

📄️ What to Do When ElectroBIM Crashes

When ElectroBIM crashes, there are several ways you can let us know so we can fix the issue.

📄️ Bus Size / Mains Locked in Revit

If you are unable to change the bus size in the Panel Edit command, it's because the Revit "Mains" parameter has been made uneditable in one of these ways.

📄️ Ground Wire Is Too Large

If you upsize your conductors, ElectroBIM will automatically upsize your ground in accordance with NEC 250.122(B).

📄️ Single-Line Diagram Graphics Disconnected From the Model

Single-line diagram items can lose their links to the Revit model if they are copied or moved. This article details the solutions and common causes.

📄️ OCP Trip Value Not Changing

If changes to the OCP Trip field aren't being stored, it's because Revit isn't allowing ElectroBIM to write to the Rating parameter. Here are the common causes and solutions.

📄️ Dialog Box Does Not Appear When Running Commands

If you run a command and Revit loses focus, but you can't see the dialog box, here is a method for making it visible again.